microNERD strives to provide the best support in the business. For us to do this, we must offer many different forms of support to allow our clients and potential customers to get the information and help they need in a timely and convenient manner.

Contact Support
You can contact technical support via e-mail, aim, live support, mail, or support ticket for hosting support.

View our Contact Options

Frequently Asked Questions
Search through our FAQ pages and quickly find answers to your pre-sales, and other common web hosting questions and support needs.

View our Frequently Asked Questions

Check Current Server Issues
Check notices of known server issues, reboots, and other technical items.

View our Current Server Status News

30 Day Unconditional Money Back Guarantee
microNERD offers a 30 Day Money Back Guarantee.  If for any reason you are no satisfied with our service, contact us for a full refund.

View our Guarantees Page for more information

99.9% Uptime Guarantee
We offer a 99.9% Uptime Guarantee.  If for any reason our monthly uptime dips below 99.9% uptime, you can have up to 100% of your monthly fee refunded depending on the outage time for the month.

View our Guarantees Page for more information

Network Status
Take a look at our network status anytime you want.

View our Uptime/Network Status

Online Hosting Community
Our forum allows customers to interact with each other, discuss issues and share experiences. Want an unbiased opinion about our services? This is the place to get it!

Visit our Online Hosting Community